Arthur Scurr
We are very happy to recommend MCH Heating and Gas Engineers. We had a problem with the heating and it was dealt with speedily and with much efficiency. Everything was explained to us and we cannot thank Mick enough for helping us.
Warmth You Can Trust in Darlington
Gas Safe boiler installations, servicing and 24 hour callouts across Teesside
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Marjorie Robson
In recent months we have presented Mick of MCH with three challenges, requiring either repairs or replacements, involving in one case linking an old system with a new. Mick arrived to the minute as arranged and quickly identified the problems and options. He inspired confidence with an easy and friendly manner and all work was professionally addressed and problems sorted. Highly efficient and very personable and a pleasure to have Mick work with us. Now, our first port of call. Thanks Mick.
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Richard Hughes
boiler service and toilet repair - quick response and great job
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Lauren Sweet
Great service came out with short notice and issue resolved a few days later 😊
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Melissa Lane
EXCELLENT Service and work done in the time and the cost as pre advisedThank you
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Angela
Mick (MCH) responded promptly and turned up exactly when he said he would. He completed the boiler service and a couple of other jobs (which weren’t booked in) to help us out. Excellent work, lovely man, would definitely recommend.
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Richard Blacklee
Michael is a very professional worker, always keeping his work area organised and tidy.He has done many plumbing jobs for me over the last couple of years. He will always be my first port of call. 👍
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Austin McGlynn
I have found Mick to be reliable, knowledgeable, helpful and reasonable.Would highly recommend 😃
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ami walker
Mick was brilliant from start to finish. Turned up on time, got straight to work and had everything sorted quickly and efficiently. No messing about.He’s friendly, easy to deal with and explains things properly without making you feel daft for asking questions. His pricing was more than fair as well, especially for the quality of the work.It’s rare to find someone this reliable these days, I wouldn’t hesitate to recommend Mick and will definitely be using him again.
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maureen chapelow
Always happy with the service given by MCH . I have used this service for boiler service and other plumbing problems small and large . Mick is reliable and efficient and a very nice guy from a lovely family. Highly recommended.
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Carrie Haywood
Always such a good service, prompt reliable and flexible. We wouldn’t use anyone else
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Ashley Jones
MCH is on speed dial for any problems or jobs we have. We have used them multiple times with no job being too big or too small. They always go the extra mile and by far the tidiest pipe work we've seen! Thanks Mick.
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Jacky Stansfield Smith
Always both a swift response and excellent customer service from MCH Heating & Gas Engineers.Would highly recommend!
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Ellie Thirlaway
MCH is my go too for any heating / gas problems. I’ve used them multiple times over the past years and nothing we’ve ever needed has been too big or too small. They’ve always tried to accommodate and help as best as they can. Thanks again and I’ll be using your services again in the future!
Our Services
Book your local Gas Safe engineer
Honest quotes, tidy work, one engineer from start to finish.
- Transparent pricing, quoted before any work starts
- Mon to Fri 08:00 to 18:00, plus 24 hour callouts
- Owner led by Mick, on every job
- Covering Darlington, Stockton, Middlesbrough and Richmond
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Why choose MCH Heating & Gas Engineers?
MCH Heating & Gas Engineers is run by Mick Chatt, born and raised in Darlington, who learned the value of an honest trade from his dad, a local joiner. Mick founded MCH in 2022 to bring transparent, straightforward heating work to homes across County Durham and Teesside, and he still attends every job personally.
Every install, service and repair is carried out under Gas Safe registration, so you can be certain the work meets the legal safety standards required for any gas job in the UK. You get a real engineer on site, a proper written report or certificate at the end, and someone who will pick the phone up when you call back next year.
MCH prices are quoted before the work starts and don't move. If a job turns out simpler than expected, you pay less. If Mick spots something on site that changes the plan, you get a fresh price and a clear explanation before anything goes ahead. No 'from' prices, no vague final invoices.
The measure of a heating engineer is what happens two winters later. MCH customers get a friendly reminder when their annual service is due, straight answers if something breaks, and a 24 hour callout number for genuine emergencies. That is what turns a one off installation into a long term relationship.
Frequently Asked Questions
General Questions
What areas do you cover?
MCH covers Darlington, Stockton-on-Tees, Middlesbrough, Richmond, Northallerton, Yarm, Bishop Auckland and the villages in between. If you are not sure whether your postcode is in range, call Mick on 07854 025 371 and he will let you know straight away.
Are you Gas Safe registered?
Yes. Every job Mick carries out is done under Gas Safe registration and he is happy to show his ID card on site. You can also confirm the registration on the Gas Safe Register website, which is the legal register for anyone working on gas appliances in the UK.
How long have you been trading?
MCH Heating & Gas Engineers was founded in 2022 by Mick Chatt, who grew up in Darlington. Mick has hands on gas and heating experience behind that and personally handles every job, so you always deal with the same engineer from quote to handover.
Do you offer 24 hour callouts?
Yes. Genuine emergencies such as no heat, no hot water or a gas safety concern get a 24 hour response. Call 07854 025 371 at any time and Mick will let you know how quickly he can be with you. Non urgent bookings are made during normal Mon to Fri 08:00 to 18:00 hours.
What payment methods do you accept?
Bank transfer and card payments are both fine. Payment is due on completion of the work, and the price you pay is the price quoted in writing. For larger installation jobs, Mick is happy to discuss splitting the payment between deposit and completion.
Are your quotes free?
Yes. All installation quotes are free and there is no obligation to book. Mick will come out, look at the property, ask what you actually need, and follow up with a clear itemised price. If the job is not for you, that is the end of it.
How much does a new boiler cost?
A new boiler installed by MCH runs from about £1,300 for a straightforward like for like swap up to around £5,000 for full system upgrades, radiator work or awkward first time fits. The price includes the boiler, the labour, the flue kit, the controls and the removal of the old unit. You get an itemised quote before anything is booked.
How long is a warranty on a new boiler
Warranty length on boiler depend on budget & model of boiler with warranty's starting at 2 years up to 12
How long does a boiler installation take?
A straightforward combi swap usually takes one day. A first time fit, a system change or extra radiator work can push it to two days. Mick will give you a realistic timeline in the quote so you can plan the day around it, and you will be told immediately if anything is likely to overrun.
What boiler brands do you install?
MCH installs every major boiler brand, including Worcester Bosch, Vaillant, Baxi, Ideal, Glowworm and Alpha. The right choice depends on your budget, your priorities and the warranty length you want. Mick will show you two or three sensible options at the quote stage rather than picking one for you.
Do you remove the old boiler?
Yes. Removing and disposing of your old boiler is included in the installation price. Everything goes to a licensed recycler, the pipework is capped where needed, and the room is left tidy. You never need to arrange skip hire or disposal yourself.
Do you register the manufacturer warranty for me?
Yes. Once the boiler is commissioned Mick registers the manufacturer warranty in your name and gives you the paperwork on the day. You get a Benchmark Certificate, the warranty registration and the service record, all filled in properly so the cover stays valid year on year.
How often should my boiler be serviced
It's a requirement to have your boiler serviced every 12 months for safety and reliability
How much does a boiler service cost?
A standard annual boiler service with MCH is £65. Landlord CP12 certificates, larger properties and older systems can scale up to around £420 depending on how many appliances need certifying. The price is confirmed when you book so there are no surprises on the invoice.
What is included in an annual boiler service?
A full annual service covers a case off inspection, a clean of the burner and heat exchanger, a flue emissions test, gas pressure and control checks, and a written service report. Anything that needs attention is explained to you and priced before any repair work is carried out.
Do you provide landlord CP12 Gas Safety Certificates?
Yes. MCH issues CP12 Landlord Gas Safety Certificates the same visit wherever possible. Every gas appliance in the property is checked, tested and recorded, and you get the digital and paper copy of the certificate to hand to tenants or letting agents.
Can you repair my boiler as well as service it?
Yes. If the service picks up a fault, or if you already know the boiler is not behaving, Mick will diagnose it on the visit, explain what is wrong, and give you a price for the fix. Common parts are carried in the van, and manufacturer specific parts are ordered same day where possible.
Can I book service and repair together?
Absolutely, and it is often the cheapest way. If you book the annual service on the same visit as a known repair, MCH only charges one callout, so you get both jobs done in one visit at a lower total price. Ask about combining when you book.